On July 8, 2025, the global cloud communication service provider, ITNIO TECH, officially signed a strategic cooperation agreement with the renowned Indonesian telecommunications operator, Indosat, in Jakarta, Indonesia. The signing ceremony was attended by several senior executives from both ITNIO TECH and Indosat. Among the attendees were Indosat's SVP, Sonata Suratman, Aun Abdul Wadud, VP Indra Nirwana, and Ayib Kasriadi, along with ITNIO TECH's VP Henry Yim, Procurement Director Tony Zhang, Sales Director Kaya Cai, and Marketing Director Nicolas Zhang, all gathered to witness this significant moment.
Indosat, formally known as "Indosat Ooredoo Hutchison," was established through a merger between Indosat Ooredoo and Hutchison 3 Indonesia in 2022, with a vision to become the most preferred digital telecommunications company in Indonesia. As one of Indonesia’s top three telecom operators, Indosat has built a comprehensive communication network across the country. Its mobile communication, internet, and digital services deeply penetrate major cities in Indonesia, serving nearly 100 million users and holding a significant position in the local telecommunications market.
ITNIO TECH, a leading cloud communication service provider from China, has continuously expanded its high-quality operator resources globally since its inception. By integrating mainstream communication channels such as international messaging and voice, ITNIO TECH is committed to providing broader, more flexible, efficient, and cost-effective global communication services to Chinese enterprises going overseas. Currently, ITNIO TECH has integrated over 500 high-quality global communication resources and established direct and stable cooperation with more than 100 telecom operators.
The signing of this strategic cooperation agreement signifies a deep collaboration between ITNIO TECH and Indosat in the Indonesian communications sector, taking their partnership in the Indonesian telecom market to a new height. For ITNIO TECH, Indosat's vast local communication resources will help it collaborate with more enterprises targeting the Indonesian market, providing superior Indonesian messaging and voice services. This will enable enterprises to reach customers precisely during their marketing processes in Indonesia, thereby achieving exponential market growth. Indosat can also leverage ITNIO TECH's global customer resources to further consolidate its leading position in the Indonesian market.
This collaboration holds extraordinary significance for Chinese companies aiming to expand in the Indonesian market, serving as a powerful new engine for growth. The profound synergy in the voice communication sector will bring significant value to ITNIO TECH's corporate clients. On one hand, leveraging Indosat's excellent direct communication channels will greatly enhance user reach efficiency and user experience. On the other hand, the direct service model can effectively reduce cross-border communication costs, enhancing cost-efficiency in Indonesian market operations. Whether it is user identity verification, marketing promotion, or after-sales management and service, ITNIO TECH will optimize corporate operational efficiency and user service experience with low-cost, high-efficiency Indonesian messaging and voice services, creating greater commercial value for clients.
During the signing ceremony, ITNIO TECH's Vice President, Henry Yim, stated in his speech that ITNIO TECH and Indosat share a common vision of "utilizing advanced communication technologies to better connect people," which forms the foundation of their cooperation. He also promised, "As Indosat's partner, ITNIO TECH will remain customer-centric, continuously enhancing its technical capabilities and optimizing service levels to provide every customer with the best communication services."
As expressed by representatives from both parties at the signing ceremony, "This agreement is not an endpoint but a new starting point for mutual collaboration." In the future, ITNIO TECH will continue to strengthen its cooperation with Indosat in areas of technological innovation, market expansion, and service optimization. It aims to provide comprehensive service support to businesses venturing into the Indonesian market with more stable channels, smarter services, and more cost-effective solutions.
